NNMi 9.22: On occasion, it has been noted that a node in NNMi will absolutely refuse to come out of “No Status” despite belonging to a valid monitoring configuration group. A config poll and status poll are successful but this is never reflected in the map view or node inventory.
Note that after trying these steps you should give NNMi at least 3 x your poll rate (eg: 15 minutes) to sort itself out. Also, take a backup BEFORE doing any of this to be on the safe side.
1) Create a new New Group called “Monitoring Policy Temp Bucket” or something similar, add the problem node(s) into this group.
2) Add this node group as the first Entry in your Monitoring Configuration > Node Settings. Ensure that you enable SNMP polling, Management Address Polling, and all SNMP Fault Monitoring checkboxes. Changing FaultPolling interval to 1 minute will also help.
3) Check Configuration Details > Monitoring Settings of the node to ensure it’s in the temp bucket and do a config poll, followed by a status poll once finished.
4) Move the node(s) out of the temporary “Bucket” and check monitoring config and try config/status poll again.
If this doesn’t work (and you’ve waited at least 15 minutes), then delete the node(s) and reload them in from the command line with nnmloadseeds.ovpl -n [ip address of node]. Wait 15 minutes.
If that hasn’t fixed it, then there is one more drastic thing that’s worked in the past: Click on the node in map view and in the status panel, use the Device profile link to edit the device profile for that device and change it (eg: from Device Category Switch to Device Category Router… Author: Customer) save, then config/status poll and change the device profile settings back again. This will almost certainly fix the problem, I have no idea why, seeing as when this occurs, it doesn’t happen for all devices of the same profile!